Privacy Policy

Alan Downward Consulting > Privacy Policy

Privacy Policy

 

Last Updated: August 27, 2026

 

AD Consulting (“AD Consulting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use our website, submit an inquiry through our contact form, or use services linked to our website.

By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.

 

1. Who We Are

 

This Privacy Policy applies to the website operated by AD Consulting.

For questions about this Privacy Policy or our privacy practices, please contact us using the contact information provided at the end of this policy.

 

2. Personal Information We Collect

 

The information we collect depends on how you interact with our website.

 

Contact Form

If you contact us through our website, we may collect information such as:

  • Your name

  • Your email address

  • Your telephone number, if provided

  • Your business or company name, if provided

  • The contents of your message

  • Any other information you voluntarily provide

We ask that you do not submit sensitive personal information through our contact form unless it is necessary for your inquiry.

 

Appointment Booking

Our website includes a link to an appointment-booking service provided by Google.

If you choose to book an appointment through Google, information you provide during the booking process may be collected by Google. This may include your name, email address, appointment details, and any other information requested as part of the booking process.

Your use of Google’s appointment-booking service is subject to Google’s own terms and privacy practices.

 

3. Information Collected Automatically

 

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, or other technical service providers.

Depending on the services being used, this information may include:

IP address

Browser type and version

Device type

Operating system

Date and time of your visit

Pages viewed

Referring website

General information about how you interact with the website

Information used to maintain website security and prevent abuse

We use this information primarily to operate, maintain, secure, and improve our website.

 

4. Cookies and Similar Technologies

 

AD Consulting does not intentionally use cookies for advertising, behavioural tracking, or user profiling.

However, third-party services used on or through our website may use cookies or similar technologies for purposes such as security, fraud prevention, functionality, or service delivery.

In particular, Google reCAPTCHA is used on our contact form to help prevent spam and automated submissions. Google may collect information about your interaction with reCAPTCHA and your device for security and abuse-prevention purposes.

Because these technologies are operated by third parties, their use is subject to the applicable third party’s privacy policies and practices.

 

5. Google reCAPTCHA

 

Our contact form uses Google reCAPTCHA to help protect the website from spam, abuse, and automated submissions.

When you interact with reCAPTCHA, Google may collect technical information about your device, browser, IP address, and interaction with the website.

This information is processed by Google in accordance with Google’s applicable privacy policies and terms.

 

6. How We Use Personal Information

 

We may collect and use personal information for the following purposes:

  • To respond to inquiries and requests

  • To communicate with you about our services

  • To schedule and manage consultations or appointments

  • To provide information you have requested

  • To prepare proposals, quotations, or service agreements

  • To provide consulting and other services you have requested

  • To establish and manage our business relationship with you

  • To protect our website from spam, fraud, abuse, and security threats

  • To maintain and improve our website and services

  • To comply with applicable legal and regulatory requirements

  • For other purposes that are disclosed to you at the time information is collected

We will not use your personal information for unrelated purposes without your consent unless otherwise permitted or required by law.

 

7. Consent

 

Where required by applicable law, we will obtain your knowledge and consent before collecting, using, or disclosing your personal information.

When you voluntarily submit an inquiry through our contact form, you consent to our collection and use of the information you provide for the purpose of responding to your inquiry and communicating with you about our services.

Where personal information is collected for a new purpose that would not reasonably be expected in the circumstances, we will obtain additional consent where required.

You may withdraw your consent to certain uses of your personal information by contacting us. Withdrawal of consent may be subject to legal or contractual restrictions and reasonable notice, and may affect our ability to provide certain services or respond to certain requests.

 

8. Disclosure of Personal Information

 

We do not sell or rent your personal information.

We may share personal information with third-party service providers when reasonably necessary to operate our business and website. These service providers may include:

  • Website hosting and infrastructure providers

  • Email and communications providers

  • Website security and spam-prevention providers

  • Appointment and calendar services, including Google

  • Professional advisers, where necessary

  • Other service providers that assist us in operating our business

Third-party service providers may process personal information in Canada or other countries, depending on the services they provide.

We may also disclose personal information where required or permitted by law, including where necessary to comply with legal processes, protect our rights or property, or address security or fraud concerns.

 

9. Third-Party Services

 

Our website uses or provides links to certain third-party services, including Google’s services.

When you interact directly with a third-party service, that service may collect and process information in accordance with its own privacy policy and terms.

For example, if you follow our appointment-booking link and provide information through Google’s booking system, that information is collected and processed by Google.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

 

10. Retention of Personal Information

 

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, provide services, resolve disputes, enforce agreements, and comply with applicable legal, accounting, or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.

 

11. Safeguarding Personal Information

 

We take reasonable administrative, technical, and physical safeguards appropriate to the nature and sensitivity of the personal information we hold.

These safeguards are intended to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

For this reason, we recommend that you do not submit highly sensitive or confidential information through our website contact form unless specifically requested.

 

12. Accessing or Correcting Your Personal Information

 

Subject to applicable law, you may request access to personal information that AD Consulting holds about you.

You may also request that inaccurate or incomplete personal information be corrected.

To make a request, please contact us using the information provided below. We may need to verify your identity before processing your request.

We will respond to legitimate requests within the timeframe required by applicable law.

 

13. Privacy Questions and Complaints

 

If you have a question, concern, or complaint about how we handle your personal information, please contact us first so that we can investigate and attempt to resolve the matter.

If you are not satisfied with our response, you may have the right to contact the applicable privacy regulator.

 

14. Children’s Privacy

 

Our website is intended for general business and professional audiences and is not directed toward children.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

 

15. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

 

16. Contact Us

 

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy concern, please contact:

 

AD Consulting
Email: alan@alandownward.com
Website: alandownward.com

 

Last Updated: August 27, 2026